Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 5, 2026

1. Introduction

At SokoHero, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using SokoHero, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

  • Name, email address, and phone number
  • Business information (if applicable)
  • Profile photos and account preferences

Usage Information

  • Browser type and version
  • IP address and device information
  • Pages visited and time spent on our platform
  • Search queries and interactions

3. How We Use Your Information

  • To provide and maintain our services
  • To communicate with you about your account and listings
  • To improve our platform and user experience
  • To send marketing communications (with your consent)
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties.

Your information is only shared in the following limited circumstances:

  • With other users: When you create a listing, your name, phone number, and location are visible to other users as part of the listing
  • Legal requirements: When required by law, court order, or to protect our legal rights
  • Business transfer: In the event of a merger, acquisition, or sale of assets (with notice to users)

Note: We use Google Analytics for website analytics, which collects anonymous usage data. This does not include your personal information and is governed by Google's privacy policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We use encryption, secure servers, and regular security audits to safeguard your data.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For more details, please see our Cookie Policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@sokohero.com
Response Time: Within 24 hours